The Eden approach to developing a quality management system is very much “hands-on”, and involves working closely with the client to develop comprehensive flowcharts and procedures to document internal processes.
The benefits of our approach are many:
Documenting procedures can be time-consuming and frustrating, and there are many questions to be answered. What exactly needs to be documented? How detailed should the procedures be? How can existing documentation be incorporated into the system? These questions can be difficult to answer without expert knowledge. Our "hands-on" approach results in a professionally documented quality system, which clearly reflects the day-to-day processes of the organization
Our clients typically achieve successful registration sooner than they would if the documentation was produced internally
We manage the project in its entirety, which substantially reduces the workload and resulting frustration that can occur when working on such a project internally
Many of our clients achieve registration with a “flawless” initial audit, without the need for the extra expense of a pre-assessment with the registration.
Our support during the development of an ISO 9000 quality management can be tailored to meet the needs of any service-related organization. Our experienced associates can:
Provide overview training
Conduct Gap Analysis to establish level of compliance to appropriate standard
Develop approach based on a process/element matrix
Develop detailed implementation plan with Gantt chart and defined goals
Facilitate Registrar Selection
Compile flowcharts of existing processes
Develop Level II Procedures
Identify necessary Level III Instructions & Forms
Assist in implementation of quality systems documentation
Provide ongoing support throughout the process
Develop the Level I Quality Manual
Conduct training of Internal Audit Team C
oordinate internal audit, analyze results and provide feedback
Establish guidelines for Management Review and facilitate meeting
The Eden approach to developing a quality management system is very much “hands-on”, and involves working closely with the client to develop comprehensive flowcharts and procedures to document internal processes. 
